Contact
If you have any questions about product compatibility, delivery or your order, we will be happy to help.
Company Contact
E-mail
info@bluewatercell.eu
Phone / SMS / WhatsApp / Signal
(+353) 87 434 3845
Technical Support & Dispatch Centre (CZ)
Phone
(+420) 601 180 935
Warehouse & Dispatch Centre
Brno, Czech Republic
We recommend contacting us by e-mail or via SMS, WhatsApp or Signal whenever possible. This allows us to respond faster and verify product compatibility using photos of your existing electrolytic cell.
Before contacting us
To help us identify the correct replacement cell, please include:
- Pool chlorination system model
- Photo of the original electrolytic cell
- Photo of the connector
- Approximate cable length
Company Information
OB ZEMI EUROPE LIMITED
The Black Church
St. Mary's Place
Dublin 7, D07 P4AX
Ireland
Company Registration Number: 784174
VAT ID: CZ688019650
European Logistics Centre
BlueWaterCell is operated by an Irish company and managed from Ireland, while our European logistics centre is located in Brno, Czech Republic.
Orders are shipped throughout Europe via DPD directly to your address or to a DPD Pickup Point or Parcel Locker.
To keep our products competitively priced, we operate a simple online ordering process with payment in advance. By reducing administration and unnecessary intermediaries, we can invest more in product quality instead of operating costs.
Returns & Warranty
If you need to return a product or make a warranty claim, please contact us before sending any goods. We will provide the appropriate return instructions and the correct return address for your case.